FAQ
👋 Welcome to the Cralom FAQ Page
At Cralom, we’re here to make your fashion journey smooth, confident, and enjoyable. Below you'll find answers to our most commonly asked questions about orders, shipping, returns, and more.
Still need help? No worries — we’re just a message away.
📦 Where do you ship to?
We proudly ship worldwide!
Shipping costs are automatically calculated at checkout based on your location. Watch out for exclusive global promotions and shipping discounts.
⏳ How long will it take to receive my order?
Shipping times vary by region:
U.S. Orders: 3–10 business days
International Orders: 5–16 business days
Once your order ships, you’ll receive a tracking number to follow its journey.
🚚 What shipping carriers do you use?
We partner with trusted shipping providers including USPS, UPS, FedEx, DHL, and Evri to ensure safe, fast, and trackable deliveries.
🔄 Can I return or exchange my product?
We want you to love every piece you wear from Cralom.
If something isn’t quite right, email us and we’ll walk you through our easy return process. Please review our return policy for eligibility and timeframes.
🎁 Do you offer product customization?
Some of our styles may feature limited personalization options. Check the product page for available custom sizing, fabric choices, or monogram details.
❓More questions?
We’re here for you — whether it’s sizing help, order info, or styling tips.
Visit our [Contact Page] or reach out anytime:
📧 Email: hello@cralom.com
📍 Address: 5912 Campbell Street, Hanahan South Carolina 29410, USA
Thank you for choosing Cralom — where confidence meets timeless fashion.
✨ Fashion made for your every day.